Privacy Policy
Last updated: 27 October 2026
This Privacy Policy explains how IGG Textile collects and uses personal data when you visit our website or contact us. IGG Textile is a trade name of Info Group Global BV ("IGG Textile", "we", "us").
1. Who is responsible for your data
The data controller is:
Info Group Global BV
Excelsiorlaan 1, 1930 Zaventem, Belgium
Company number (KBO/BCE): 0735.704.319
VAT (BTW): BE 0735.704.319
Email: info@infogroupglobal.com
2. What data we collect
Contact and quote requests. When you use our contact form or email us, we collect the details you give us: your name, company name, job title, business email address, phone number, country, and the content of your message (for example, product interest, quantities and deadlines). Please do not send us special categories of personal data.
Website usage. Our hosting provider automatically processes technical data such as your IP address, browser type, device information, pages visited and the date and time of access. We use this data to keep the website secure and working.
Cookies. We only use cookies that the website needs to function. If we add analytics or marketing cookies later, we will ask for your consent first and update this policy.
3. Why we use your data and our legal basis
- Answering your enquiry, preparing quotes and managing a business relationship. Legal basis: steps taken before a contract, or performance of a contract (Art. 6(1)(b) GDPR).
- Business communication with B2B contacts and keeping our records. Legal basis: our legitimate interest in running and developing our business (Art. 6(1)(f) GDPR).
- Website security and fixing technical problems. Legal basis: our legitimate interest (Art. 6(1)(f) GDPR).
- Meeting legal obligations, such as accounting and tax rules. Legal basis: legal obligation (Art. 6(1)(c) GDPR).
We do not sell your personal data, and we do not use it for automated decision-making or profiling.
4. Who we share it with
We share personal data only when needed, and only with:
- service providers who host our website and email and process data on our behalf under a data processing agreement;
- production partners, where this is necessary to prepare a quote or fulfil an order you asked for, and only the information they need;
- authorities, where the law requires it.
5. Transfers outside the EU/EEA
Some of our production partners and service providers are located outside the EU/EEA. When we transfer personal data outside the EU/EEA, we use appropriate safeguards, such as the European Commission's Standard Contractual Clauses or an adequacy decision.
6. How long we keep your data
- Enquiries that do not lead to business: up to 24 months after our last contact.
- Customer and contract data: for as long as the business relationship lasts. Accounting records are then kept for the period required by law (in Belgium, generally 7 to 10 years).
- Server logs: up to 365 days, unless we need them to investigate a security incident.
7. Your rights
Under the GDPR you have the right to:
- access your personal data;
- have it corrected;
- have it erased;
- restrict how we process it;
- receive it in a portable format;
- object to processing based on our legitimate interests.
Where processing is based on your consent, you can withdraw it at any time.
To use any of these rights, email info@infogroupglobal.com. We will reply within one month.
You also have the right to lodge a complaint with a supervisory authority. In Belgium this is the Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données), Rue de la Presse 35, 1000 Brussels, www.dataprotectionauthority.be.
8. Security
We use appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.
9. Changes to this policy
We may update this policy from time to time. The latest version is always available on this page, with the date it was last updated.
10. Contact
If you have questions about this policy or how we handle your data, contact us at info@infogroupglobal.com.